HomeContactTutorialsDownloadsImprint DeutschEnglisch
HOSPITALITY WITH A SYSTEM
Protel Hotelsoftware

Welcome to protel!


Hotel software made in Germany


The protel-Rhino in front of or head office in Dortmund
The protel-Rhino in front of our head office in Dortmund

protel develops and sells technology and service solutions specifically and exclusively for the hotel industry and related companies. The consistent focus on the needs of this industry makes protel one of the most experienced and successful provider of professional hotel management systems. From small individual hotel to multinational hotel group - the product lines of protel hotelsoftware GmbH provide all areas with standard software solutions that can be individually customized to meet every need.

The protel hotelsoftware GmbH is run by Ingo Dignas, Jörg Hermann and Manfred Osthues as managing directors. The company's headquarter is located in Dortmund; by having a branch in Dubai and a dense network of closely cooperating business partners, protel is represented worldwide. More than 4,000 customers in 50 countries confirm our high-level expertise and reliability.


Committed to one goal: to meet the needs of the hotel industry


Our company and its products develop along with the needs of the hospitality industry. Over the past twenty years, information technology has powerfully taken hold in hotels. Having started with a simple electronic room plan, today comprises all work processes within the hotel - from guest service to online marketing via Internet. The strategic forecast of demands, the planning and implementation of complex pricing strategies and the evaluation of all information on the basis of business intelligence - without the support of reliable software systems this could not be managed today. Whether such classic hotel matters or downstream issues such as privacy (keyword: PCI), however, together with our customers we take up the challenge of an ever-faster and complex market.

Working together as a team


Our customers have to face considerable challenges every day. We know: We've been there. At protel, we've effectively pooled the know-how of seasoned hotel professionals with the expertise of long-standing IT specialists. We know that process efficiency can make or break a hotel - today more than ever. protel's hotel management systems are cost-effective tools that enable central collecting, integrating and multiple utilizing of all required information with the firm goal of optimizing costs, turnover and profit.  This is a clear competitive advantage for our customers.
Module solutions access a shared database and provide at the push of a button all areas of operation in the hotel with the required information: reception and reservation, restaurant and banquet, sales and marketing become in this way a smoothly cooperating whole.

Managing complex processes with precision engineered solutions


However, our international success is not just based on our profound technical expertise; we also consistently use Microsoft Windows technology. As a result, protel systems are extraordinarily stable and easy to use, without compromising on complexity. The protel product philosophy can be summed up in the phrase: "Keep IT simple!" In fourteen short years, protel has established a strong position in the international market for high-end hotel software. The numbers speak for themselves: Since 1995, over 4,000 systems have been installed in 50 different countries. We have the ideal solution for every operation: from our smart system for small individual hotels to custom-engineered solutions for successful international hotel chains and groups. For more details on how you we can help your business check out our product overview!