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HOSPITALITY WITH A SYSTEM
Protel Hotelsoftware

protel smart: Product highlights


Room plan


The multifunctional room plan

With the multifunctional room plan, you can quickly and easily reserve rooms for individuals or entire tour groups, change bookings as needed and access all guest information. Even room changes won't be any extra work for you. Simply drag the guest to their new home within the active room plan, and protel smart will automatically update all the details, including room status, billing and availability. 

 


Good to know:
Our video tutorial about the room plan shows how to make reservations with the room plan.

Navigator


The Navigator - protel's main switchboard

Only one mouse click away: all the information and data entry features you need in your front office. The Navigator is protel's main switchboard. From it, you have direct access to all the data associated with a particular guest. You can pull it up at any time ? just right-click the guest's name in any list, in the room plan or in one of many dialogs.

As a result, you get instant access to your guest's personal data, reservation details, billing details and all the notes recording your guest's special requests.

 

Good to know:
You can learn more about the Navigator in our video tutorial about the Navigator and the More dialog.

Guest profile


All information about the guest in the protel guest profile

Each guest is unique, and the customizable guest profile is the perfect place to record what makes them unique.

From guest birthdays, favourite meals and preferred rooms to massage and business appointments, the guest profile remembers the essentials ? so you don't have to. Guest revenues and history provide even more valuable information. Find out when guests last stayed at your hotel, and make them feel like they are coming home.

Reporting


The Housekeeping Report

We know your days are busy enough. That's why protel smart comes with all the reports you need to keep track of your business. How many guests are staying at your hotel? What countries are they from? How many checked in today? How many checked out? What rooms still need to be cleaned? How high are your revenues, and what bills are still outstanding? protel smart answers all these questions in seconds.

Other functions


  • Exporting active lists to Excel
  • Accounts receivable management
  • Deposit management
  • Foreign currency/cheque exchange
  • Commission billing
  • Mailing wizard
  • Marketing function
  • Season management
  • Package management
  • Microsoft MapPoint route planner